HELY

Customer Service Representative

Operating front line of international customer support by providing helpful information, answering questions, and responding to complaints.

Join Our Team

Sales Operations

With a high-level vision for the sales organization and in support of business strategies to meet those goals.

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Service Operations

Front working with professional service teams, management, coordination service strategy, and working with a CRM system, customer support, and customer experience teams.

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About Hely

Hely is a fast-developing provider of modern customer retention solutions to global companies. We specialize in call center services, customer service, sales, HR services, and operations. The company is in Warsaw and has been operating in Poland for over a year. Now our Warsaw center is giving service to two major companies in the United States and in the United Kingdom.

Ami BarneaGeneral Manager / Partner

Magda RopelewskaCompany Owner

Olena KrasiiHuman Resources Manager

Yulia ChaperOffice Manager

Magreth MirolaCall Center Supervisor

Amged AymanOperation Supervisor

Tatiana BohoniaAdministration Manager

Mazvita MandivengaCall Center Floor Supervisor

Career opportunities

At Hely, we love and are interested in developing our employees. That's why we give our employees paid training. That's why we give priority to our employees for any other positions in the company. We have great examples of customer care Agents becoming: The customer service manager, operation manager, Human resources manager, call center manager, and more.

In the short term our employees enjoy:

Being a part of our global family
Working with a friendly international team
Our cozy workplace with coffee/tea, snacks, and ice cream free all day, pizza nights and company events
Building a career within the company in the future

Come meet us to see all this for yourself!

Customer Care Agent

We need people who are ready to learn and develop

You are our candidate if:

Your age is from 18 and up.
Your experience is not important. As long as you can speak
English fluently, we will teach you the rest.
You are responsible and disciplined.

What do we offer you?

Official employment
An Interesting job with potential for an international career.
And the most important thing: the salary range is: 3150 PLN + Bonuses

+48-66-4060-646

hr@helysystems.pl

SEO Specialist

We are hiring an SEO for our client, an online company, focused on the US market

We need an SEO specialist with hands-on experience and passion for the ever-changing SEO world.

Excellent English is a must.

We are looking for people that can take websites and boost their traffic.

Job Responsibilities:

What should I do?

Monitoring and analyzing keywords and data to develop a website optimization and promotion strategy
Generating ideas and searching for new methods of attracting traffics
Use SEO tools for website audit and competitive market analysis
Work on the optimization of websites in accordance with the requirements of search engines
Create credible profile links for backlinks, blogs, forums, etc.
On-site optimization
Content Monitoring
Market research

Requirements:

High Level of English- speaking and writing - is a MUST
+2 years of hands-on SEO experience
Extensive knowledge and experience in technical and content-driven SEO
Experience optimizing websites on Google Search
Experience working with popular online marketing tools
Google Search Console, Google Analytics, Majestic, Moz, Screaming Frog, SEMrush, etc. - Advantage
Experience in the Home Services niche - Advantage
Managing and team leading experience - Advantage
Local SEO experience in Google - Advantage
Availability for a full-time job 5 days/week

Join Our Team

We offer:

Great salary
Daily work with a professional and experienced team
Interesting & Challenging position

+48-66-4060-646

hr@helysystems.pl

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